Refund policy
Type of products sold
The products offered on this site are exclusively digital products (downloadable files, access to digital content, etc.).
Once the purchase has been confirmed and the product downloaded or accessed, the sale is considered as final and non-refundable.
Right of withdrawal
In accordance with article L221-28 of the French Consumer Codethe right of withdrawal cannot be exercised for contracts for the supply of digital content not provided on a physical medium. where performance has begun with the consumer's express prior consent and for which the consumer has expressly waived his right of withdrawal.
By placing an order, the customer accepts :
- The immediate execution of the contract (access or download of the product),
- And expressly waives his right of withdrawal.
No returns or refunds
Due to the nature of digital products and their instant access after purchase :
- No returns, exchanges or refundsexcept in the case of a proven technical error (e.g.: undeliverable product or corrupted file).
- If you encounter a technical problem, please contact :
yane.artisan.patissier@gmail.com
Support
We are committed to providing you with all the help you need to access or use the product you have ordered.
Please do not hesitate to contact us if you have any technical questions or concerns.